(512) xxx-xxxx | US Citizen |
tishchenko@yahoo.com
Alex
Tishchenko
- Extensive IT
experience spanning Financial and Technology sectors
- Infrastructure: HA architecture, automation, BCDR, Cloud migration,
hybrid/multi-cloud, standardization, roadmaps
- Public and Private cloud: VMware, AWS, GCP, Azure, Landing zone
architecture
- OS platforms: in-depth knowledge of RHEL, Amazon Linux, Windows, HPCC
- Microservices: Docker, Rancher(Kubernetes)/Harbor, AWS ECS/Lambda, GCP
App Engine
- Toolsets: GenAI, Terraform, Python (incl. Boto3 SDK), Bash, PowerShell,
SQL, GitHub Actions; fundamentals of C, Java
- Expert knowledge of Dell, Infinidat, IBM, HP, NetApp, Brocade, F5,
Cisco and other enterprise product lines
- Operations: DevOps, Incident Management, NOC, SOC, CI/CD, FinOps,
monitoring/observability
- Comprehensive understanding of compliance standards, incl. PCI-DSS,
SOC, NIST (STIG)
- IT budget management incl. Public Cloud Cost management, Enterprise
Agreements, Vendor management
- Datacenter: colo assessment, relocation, initial buildup; telco; Public
Cloud augmentation
- EA framework: TOGAF
Enterprise Architecture-Foundation
- Public Cloud: AWS Certified Solutions Architect-Associate, GCP
Associate Cloud Engineer
- IaC: HashiCorp Certified-Terraform Associate
- Linux: RHCE (Red Hat Certified Engineer), LPIC-1 (Linux Professional
Institute Certification)
- Microsoft: MCSE (Microsoft Certified Systems Engineer)
- Dell: DCSNP (Dell Certified Storage Networking Professional)
Expert Infrastructure
Architect
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Interpublic Group (Acxiom) | Austin, TX (Oct '20 -
Present)
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- Responsible for
designing, implementing, and maintaining the technological framework
supporting Products operation,
ensuring alignment with Business objectives, while prioritizing
security, scalability, and cost-effectiveness
- Continuous evaluation of industry trends and emerging technologies to
drive innovation and operational excellence
- Public Cloud: AWS and GCP infrastructure, Organizations/SCPs/Control
Tower, Backup Services, Terraform Cloud, IaC
- Private Cloud: VMware, Rancher(Kubernetes)/Harbor, Block/File/Object,
Dell, IBM, Infinidat, Brocade, Veritas hardware
- Capacity Management and Forecasting: AWS Config/Lambda, SQL, Bash,
Python, Tableau, Excel, Grafana, Dashboards
- Lead various benchmark testing, POCs, cost assessments across AWS, GCP
and on-prem environments
Accomplishments:
- Achieved over 30% budget savings on infrastructure spend; Negotiated
>$1mil in vendor concessions
- Successfully executed multiple tech refresh projects, incl.: Brocade FC
Gen5 to FC Gen6/7; IBM COS/Cleversafe
to Dell ECS Object Storage, Dell PowerEdge 14/15G to 16G, Dell Isilon
NAS to Infinidat and Dell PowerScale
- Successfully designed and delivered Backup Service framework across AWS
Organizations
- Automated cost reporting across AWS Organizations using AWS Config,
CUR, Glue, Athena, S3 and Lambda functions
- Led successful migrations of core capabilities between AWS
Organizations, ensuring seamless transition and optimization
- Developed custom configuration compliance monitor in AWS with
ServiceNow integration for ticketing
- Written AWS S3 event driven Lambda based regex filtered copy tool to
overcome UDL methodology constraints
- Designed datacenter floor grid heat-map visualization tool for
migration planning
- Conducted hands-on Docker training sessions for the Solutions
Architects team
Director of IT
Operations and Infrastructure
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CreditShop | Austin, TX (Dec '19 - Jun '20)
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- Oversaw IT, DevOps,
DBA, MFT, Production Support and Help Desk functions
- Lead geographically dispersed teams to modernize and secure
Infrastructure and CI/CD
Accomplishments:
Achieved AWS infrastructure cost savings exceeding 25% through targeted
optimizations:
- Executed migration to On-Demand Dev environments, Jenkins
infrastructure, and embraced containers
- Transitioned from monolithic to a microservices architecture
- Successfully negotiated contracts, moved infrastructure to savings
plan, prepay, and spot instances use
PCI-DSS compliance across AWS, Azure, laptops and on-prem environments and
CIS Benchmarks Compliance:
- Implemented environments segmentation (AD, network, AWS accts); AWS
Transit VPC; Aviatrix, PaloAlto HA
- Deployed Ansible Tower for patching and config automation; integrated
ELK, LogRhythm, Symantec SEP, DLP, MSS;
Azure SAML/MFA; server LDAP auth; migrated from Keys to AWS IAM Roles;
integrated Contrast Security into CI/CD;
improved IT CAB processes; ensured 24-hour Production Support coverage
with hand-off/rotation procedures
- Enhanced 3rd party Java SSL certificate management; Implemented
on-demand Encrypt/Decrypt services for Tech Ops
- Matured enterprise patch management by implementing governance, process
automation and control structures, resulting
in drop from thousands of non-compliant vulnerabilities monthly to zero
across AWS and laptops
COVID-19 Pandemic Response:
- Successfully migrated the company to 100% remote work
- Implemented MS Teams as a conferencing solution and established a
remote Help Desk
Monitoring, Performance, and Latency improvements:
- Implemented service monitoring and alerting using AWS Lambda functions
- Established NOC Single Pane of Glass monitoring dashboard
- Improved database performance by migrating to stored procedures and
enabling DB connection pooling to decrease latency
- MFT migration from Cerberus to GoAnywhere; implemented IBM Sterling
Connect:Direct for TSYS communication
Lead Infrastructure
Architect
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Visa Inc | Austin, TX (Nov '16 - Dec '19)
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- Spearheaded strategic
planning, development and facilitation of solutions to business and
infrastructure challenges
- Building organizational consensus around infrastructure strategy;
assurance of organizational broad awareness
- Assessment of industry trends and emerging technologies; Gartner/IDC
research
- Scrum Master (Kanban Flow Manager); Data Protection Program management;
automation initiatives; DR strategy
- Funding approvals, contract negotiation, vendor relationship
maintenance
- Analyses of large data sets; SQL; Tableau and Excel dashboards
- Hands-on help to Storage, Network, Virtualization, Automation, OS, DB
and Capacity teams: network packet capture/
analyses, automation spec writing, design blueprints, RHEL/AIX/VMware
performance/analyses/troubleshooting,
Bash and PowerShell scripting, Windows security, ...
Accomplishments:
- Achieved 48% decrease in Data Protection spend by migration to new
architecture utilizing updated technology stacks
and improved Database and VMware backup methodologies
- Successfully re-negotiated Data Protection license costs, resulting in
70% cost reduction
- Integrated WORM protection into Data Protection stack
Senior Manager -
Virtualization and Automation
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WorldPay | Atlanta, GA (Feb '16 - Nov '16)
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Senior Enterprise
Infrastructure Architect
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WorldPay (SecureNet) | Austin, TX (Aug '14 - Feb
'16)
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Senior Systems
Engineer
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WorldPay (SecureNet) | Austin, TX (Nov '12 - Aug
'14)
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- Responsible for the
overall vision, leadership, direction, governance & strategies associated
with the planning, delivery,
management, and support of virtualization infrastructure and automation
- VMware ESX/vSphere support across 6 data centers; Horizon View VDI
environment
- Amazon Web Services (AWS) and Microsoft Azure proof of concept
- Managed, defined, and evolved enterprise technology strategy through
alignment with corporate business strategy by
driving technology blueprints, conducting technology assessments,
automation and managing the technology portfolio
- Budgeting; primary point of contact for vendor engagement and
relationship management; project management
- PCI DSS compliance; environment standardization and processes
optimization
- RHEL/CentOS, Solaris, VMware vSphere
- EMC CLARiiON/Dell Compellent, PowerVault MD, iSCSI, Cisco MDS, Brocade
fabrics
- f5 Big IP, Cisco ASA/Catalyst; Windows security
Accomplishments:
- Grown Virtualization & Automation team from a single engineer to a
team of six
- Inventoried, patched and secured WorldPay virtualization infrastructure
for PCI DSS ROC submission
- Successfully completed primary WorldPay datacenter migration to a new
colocation (Atlanta, GA)
- Self-service portal buildup
- Under budget nearly 100% server and SAN hardware refresh and retrofit;
over 90% environment virtualized; ~$1 million
(USD) in savings via optimization, re-engineering, automation and
contract/vendor negotiations
- Architected and implemented DR infrastructure and automation to meet
<30min RTO
- Successful datacenter migration from Sterling, VA to Las Vegas, NV with
close to zero hardware budget; allowed
organization cross datacenter operation with minimum latency; over 30%
savings in month-to-month colocation spending
- Key participant in SecureNet PCI DSS audit proceedings; year-to-year
successful ROC submission
- SolarWinds expansion to monitor storage and virtualization
infrastructure; vROPS implementation
- Monetra (payment gateway) major architecture upgrade for PCI-DSS
compliance
- Feedzai (Cassandra based fraud prevention system) design, buildout and
integration into SecureNet authorization system
- Planet Group - Acquire360 (Merchant Billing, Settlement and Chargeback
platform) migration from Solaris to Linux,
redesign and major version upgrade; allowed to scale SecureNet merchant
boarding capabilities and reduced hardware cost
- Multi-distribution Linux environment upgrade/standardization on latest
Red Hat OS; server deployment automation
- NTP and external DNS re-architecture; Oracle RAC environments migration
and standardization on 12c/RHEL
Senior Systems
Engineer
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Epicor | Austin, TX (Oct '11 - Nov '12)
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- VMware
administration; Dell|EMC, HP 3PAR storage administration on Brocade and
McData FC fabrics
- Automation; performance analyses and tuning; environment
standardization; Linux/Unix/Veritas Clustering (VCS, VxVM)
- VAR relationship management; project management; SAS70 (SSAE 16) and
PCI DSS compliance
Accomplishments:
- VMware contracts re-negotiation and infrastructure redesign resulting
in over 20% cost savings
- Storage and server hardware refresh: migration from EMC VNX/Dell
PowerEdge to HP 3PAR/ProLiant
- Successful PCI DSS ROC submission
PG Software Engineer
Advisor (Data Center Solutions Engineer)
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Dell | Austin, TX (Mar '10 - Oct '11)
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Services Technical
Consulting Advisor
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Dell | Austin, TX (Dec '08 - Feb '10)
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Enterprise Technical
Support Advisor
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Dell | Round Rock, TX (Aug '05 - Dec '08)
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Server/Storage Support
Analyst
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Dell | Round Rock, TX (Apr '02 - Aug '05)
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- Dedicated engineer
for Facebook, Yahoo and OnLive; backup for Amazon and Microsoft
- Systems integration support; automation; scripting; performance
testing/optimization; IPMI; Intel Node Manager
- Microsoft, VMware, ROCKS+/PCM (OCS) HPC clusters; Brocade, Cisco MDS,
InfiniBand, Dell|EMC storage,
EqualLogic, PowerEdge, PowerConnect, PowerVault NAS/tape, Windows, Red
Hat, Solaris, AIX, HP-UX
Accomplishments:
- In collaboration with Facebook developed common platform for system
configuration changes and firmware delivery
- Wrote tool for System Management BIOS (SMBIOS) modifications
- Developed and pioneered factory integration model for HPC clusters at
Dell using 3rd party integrator (TriFusion)
- Developed and implemented North America's Remote Enterprise Assistance
program (foundation for Dell Global Services)
Bachelor of Science in
Computer Information Systems (Magna Cum Laude) | Texas A&M University,
Commerce, Texas
Fluent in English, Russian,
Ukrainian; limited working proficiency in Spanish
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